[Messaging] SMS History shows wrong information | Ad hoc Requests

[Messaging] SMS History shows wrong information

closed

Heather Nashelle

For some reason, the SMS History shows that the latest broadcast was sent only to 1 phone number +1 909-500-1698 with a code

INVALID KEYWORD.

Created by Jessica Johnson

Patricia Garrick

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closed

User had collected a 'bot' number in their subscriber list that kept on sending invalid keywords to their account. Our system kept responding to those invalid keywords, making it appear as if many messages were sent out.