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1

[Messaging]Emails - Opens Stats is incorrect

I sent out a broadcast on the 31st of May and 1st of June and while there are clicks for each of these broadcasts, the opens show zero for both which is impossible because customers need to open to click. Kindly assist

1

[Spin Wheel] Title in just one line instead of two

Hi, I want to have the Title of the Wheel in just one line and not in two

1

[SMS]-[SMS cart recovery]-[SMS cart recovery automation is not sending]

I have customers that abandoned cart and the SMS cart recovery wasn't sent

1

[Pop-up]-[Spin Wheel]-[Spins endlessly]

My spin wheel keep Spinning non-stop while trying to subscribe.

1

[Pop up]-[Spin Wheel]-[Show the entire wheel of the reward page on mobile device]

I want the entire will to be displayed on the reward page of the spin wheel.

1

[ CDP ] - Export to Email does not work

1

[Messaging] SMS History shows wrong information

For some reason, the SMS History shows that the latest broadcast was sent only to 1 phone number +1 909-500-1698 with a code INVALID KEYWORD.

1

[ Pop Up ] - Opened wheel prevents the cart from scrolling

1

[Emails] The contents of the test email differs in the hotmail inbox

I've sent a test email to my Hotmail inbox. For some reason, the buttons' background color is not shown and the text is not aligned as in the preview.

1

[Messaging]Emails- Email template not getting saved

I have made changes to my upsell automation a couple of times and upon reopening the email, I meet it completely empty. Kindly assist

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