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4
[ Dashboard ] - Navigation is missing
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1
[ Emails ] - Cart recovery flow can get triggered by multiple checkout events
Sometimes customers: Receive multiple flows of recovery emails when they should've received just one Receive recovery flows even though they finished the order
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1
[CDP] Customer Platform is not updated after hours
On Analytics Page, it mentions that there were 33 subscribers collected by the app but on Customer Platform page, the number stuck at 26. I have been waiting for more than 24 hours but it's still not updated.
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1
[Messaging]SMS| Autoresponder and Cart recovery not sending out
My autoresponder and cart recovery SMS are not being sent out even though from SMS history, it says it is . Kindly assist.
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1
[Customer platform ]-Phone numbers in my contacts list not synced properly to ONE
I've recently installed ONE and just noticed that my contacts phone numbers weren't synced properly to ONE. On shopify, the phone numbers shows Norway country code as +47 but for some reason on ONE it shows as (479) Kindly assist
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1
[Email]|Email history| Email stuck on sending
The email broadcast stats shows sent while some email are stuck on sending on the email history while other shows delivered
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13
Aggregate Sales pop-up doesn't appear though there are still orders
By some reason, the Aggregate Sales pop-up even though I still have orders, more than 1
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8
Email Automations Don't Send if Shopify Double Opt-in is Enabled
Right now email automations from ONE are not sent if Double Opt-in is enabled on Shopify's end. I'd like to be able to have automations send if I have double opt in enabled from Shopify
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21
[Integrations] Don't work under Shopify embedded app version
in progress
I am using ONE app under Shopify embedded apps and the integration feature doesn't work for this version.
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1
[ Emails ] - Welcome automation doesn't send emails to ONE subscribers
I have a pop set up from one with the Double opt in option and tried subscribing to it on my website. I received the subscription confirmation mail, and then the reward Auto Responder, but not the Welcome email automation
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